Renungan Mesra Travel & Tours Sdn Bhd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website Renunganmesratravel.com or contact us via email at info@renunganmesra.online. By using our website and services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: This may include your name, email address, phone number, and other contact details when you fill out forms on our website or communicate with us.
- Booking Information: When you book travel packages or vehicle rentals, we collect details related to your travel preferences, passport information, and payment details.
- Technical Data: We may collect information about your device, browser, IP address, and browsing actions while you are on our website.
- Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us understand your preferences and improve our services.
How We Use Your Information
We use the information we collect to:
- Provide and manage the services you request, including travel packages and vehicle rentals.
- Communicate with you regarding bookings, inquiries, and customer service.
- Improve our website and services based on your feedback and browsing behavior.
- Comply with legal obligations and prevent fraudulent activities.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners and service providers to facilitate your travel arrangements, such as airlines, hotels, and car rental companies. These third parties are obligated to protect your information and use it only for the purposes of providing the services you have requested.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal information, subject to legal and contractual obligations.
If you wish to exercise any of these rights, please contact us at info@renunganmesra.online.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Renungan Mesra Travel & Tours Sdn Bhd
16, 1st Floor, Jalan PPSJ 3/1,
Pusat Perniagaan Senawang Jaya,
Seremban, Malaysia
Phone: +6068560843
Email: info@renunganmesra.online